Radius Ramp Co
Shipping Policy
Last updated: July 19, 2026
Every order is packed and shipped by hand from our workshop in Wetumpka, Alabama. Here's what to expect.
Where we ship
We currently ship to addresses within the United States only, including APO/FPO addresses. We do not offer international shipping at this time, and international orders can't be completed at checkout. If you're outside the U.S. and want a box, email radiusrampco@protonmail.com and we'll see what we can do.
Shipping rates
- Stickers only: a flat $1 per order — they go out in an envelope.
- Orders with a box: $8 per box (so two boxes ship for $16, three for $24). Any stickers in the same order ride along in the box and add nothing to shipping.
Shipping is calculated automatically in your cart and at checkout. Sales tax, where it applies, is added at checkout (see below).
Processing & handling time
Our obstacles are handbuilt one at a time in small batches, so they aren't sitting on a shelf ready to grab. Typical timelines:
- Stickers: ship within 2–3 business days.
- Boxes / obstacles: allow up to 7–10 business days to build and ship. If a batch is already built, it goes sooner.
If something is going to take longer than that, we'll email you. Business days are Monday–Friday, excluding U.S. holidays.
Carrier & delivery
We ship primarily via USPS. Delivery time after your order ships depends on the carrier and your location and is not guaranteed. Once a package leaves our hands, its delivery is in the carrier's control.
Lost, delayed, or damaged packages
If your order arrives damaged, or tracking shows a problem, contact us within 7 days of the delivery date (or expected delivery) at radiusrampco@protonmail.com and we'll make it right. Photos help for damage claims. See our Returns & Refunds policy for details.
Sales tax
Sales tax is added at checkout only on orders shipped to states where Radius Ramp Co is registered to collect it. We're completing sales-tax registration in Alabama; until that's active, no sales tax is added at checkout and your total is simply price plus shipping. Depending on where you live, you may be responsible for any use tax owed in your own state. We'll update this page when Alabama collection goes live.
Questions
Email radiusrampco@protonmail.com and a real person (the one who built your box) will answer.